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AbouT/ Privacy Policy

Meet Johnny Walker:
Johnny Walker is the Owner of Walker Insurance Associates. Johnny is a Licensed Agent in Property, Casualty, Crop, Health and Sickness, Life, and Prepaid Legal Insurance. Johnny has worked in the Insurance Industry for over 18 years. Johnny lives in Marmaduke and is married with two daughters. His family is active in their church and try to help in the community when the opportunity arises. Along with being involved in the community, Johnny enjoys being an active part of his daughter's activities and enjoys time in the woods hunting!

Meet Jennifer Collins:
Jennifer Collins is a Licensed Agent for Property and Casualty Insurance. She is the Agency Manager for Walker Insurance Associates. Jennifer has a husband and two daughters. During her free time, Jennifer enjoys spending time with her family and taking care of her family's livestock farm. Jennifer and her husband are involved in the International Student Exchange Program where they host students from other countries in their home for a school year.

SMS Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from WALKER INSURANCE ASSOCIATES LLC. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications. Message frequency varies. Message and data rates may apply. See privacy policy at http://www.walkeragency.org/about-us.html. Message HELP for help. Reply STOP to any message to opt outment reminders, order alerts, account notifications etc). The Terms & Conditions must also include:

 

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Privacy Policy

 

Effective Date: 01/01/2022

Last Updated: 03/01/2025

 

Walker Insurance Associates (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website, interact with us through phone, email, or SMS, and use our insurance services.

 

By using our services, you agree to the terms of this Privacy Policy.

 


 

1. Information We Collect

 

We collect different types of personal information depending on your interactions with us. This may include:

 

A. Personal Identifiable Information (PII)

• Name, address, phone number, and email

• Date of birth and Social Security number (when required for policy applications)

• Driver’s license, state ID, or passport information

• Employment and income details (if required for certain policies)

 

B. Financial & Insurance Information

• Insurance policy details (coverage, limits, claims history)

• Billing and payment information

• Credit history (if required for underwriting)

 

C. Technical Information (Website & Online Interactions)

• IP address, browser type, and device details

• Cookies and tracking data for website analytics

• Communications preferences (email, phone, SMS)

 

D. Health Information (If Required for Certain Policies)

• Health conditions and medical history (as required for life, health, or disability insurance)

• HIPAA-protected data when applicable

 


 

2. How We Use Your Information

 

We use the information collected to:

  • Process insurance applications and provide quotes
  •  Underwrite and administer insurance policies
  • Communicate with you regarding policy updates, renewals, or claims
  • Improve customer service and website functionality
  •  Send promotional messages (with opt-out options)
  • Comply with legal and regulatory obligations

 


 

3. How We Share Your Information

 

We do not sell your personal information. However, we may share your data with:

 

  •  Insurance Carriers & Underwriters: To obtain quotes, bind policies, or process claims.
  • Third-Party Service Providers: IT support, payment processors, and marketing services.
  •  Legal & Regulatory Authorities: When required by law, subpoena, or regulatory request.
  •  Business Transfers: If Walker Insurance Associates undergoes a merger or acquisition.

 

We require all third parties to protect your information and use it only for the services we request.

 


 

4. Your Privacy Rights & Choices

 

Depending on your state of residence (e.g., California CCPA, Virginia CDPA, Colorado CPA), you may have the right to:

 

  • Access Your Data – Request details about the personal information we collect.
  • Correct Inaccurate Information – Update or correct your records.
  • Opt-Out of Marketing Communications – Unsubscribe from promotional emails or SMS (reply STOP to opt out of text messages).
  • Delete Your Data – Request deletion of your personal data, subject to legal and business retention requirements.

 

To exercise these rights, contact us at johnnywalker@walkeragency.org.

 


 

5. Data Security & Retention

 

We implement industry-standard security measures to protect your data from unauthorized access, use, or disclosure. These include:

 

  •  Encryption for sensitive financial and health data
  •  Secure servers and firewalls
  •  Access controls restricting who can view your information

 

We retain your information only as long as necessary for business operations and legal compliance.

 


 

6. Cookies & Tracking Technologies

 

Our website uses cookies and tracking technologies for analytics and advertising. You can manage your cookie preferences in your browser settings.

 

Do Not Track Signals: We respect browser-based Do Not Track (DNT) requests, but some third-party tracking services may not.

 


 

7. Third-Party Links

 

Our website may contain links to third-party sites (e.g., insurance carrier websites). We are not responsible for their privacy practices. We encourage you to review their policies before sharing your information.

 


 

8. Children’s Privacy

 

Our services are not intended for individuals under 18 years of age, and we do not knowingly collect information from minors.

 


 

9. Updates to This Policy

 

We may update this Privacy Policy periodically. Changes will be posted on this page with the effective date updated. Continued use of our services implies acceptance of the revised policy.

 


 

10. Contact Us

 

For questions about this Privacy Policy or to exercise your rights, contact us at:

 

📍 Walker Insurance Associates

726 West Kingshighway, Paragould, AR 72450

📞 870-573-8147

📧 Johnnywalker@walkeragency.org